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Privacy Policy

The following Privacy Policy sets out the rules for storing and accessing data on the Devices of Users using the Website for the purposes of the provision of electronic services by the Administrator, as well as the rules for the collection and processing of the Users’ personal data provided by them personally and voluntarily through the tools available on the Website.

§1 Definitions

  • Service – the “Phoenix Psychotherapy” website operating at
    https:// phoenixpsychotherapywm.com/.
  • External service – websites of partners, service providers or customers who cooperate with the Administrator
  • Administrator of the Website / Data – The Administrator of the Website and the Data Administrator (hereinafter referred to as the Administrator) is the company “Phoenix Psychotherapy Wioleta Michalska”, operating at the following address: 7b Church Street Dronfield S18 1QB United Kingdom , providing services electronically via the Website
  • User – a natural person for whom the Administrator provides electronic services through the Website.
  • Device – an electronic device with software through which the User accesses the Website
  • Cookies – text data collected in the form of files placed on the User’s Device.
  • RODO – any applicable law relating to the processing of personal data, including, but not limited to, Directive 96/46/EC (Data Protection Directive – Data Protection Act 2018) or the UK-GDPR and any national implementing legislation, regulations and secondary legislation, as long as the UK-GDPR is in force in the UK;
  • Personal data – means information about an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of the natural person
  • Processing – means an operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, organisation, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
  • Restriction of processing – means the marking of stored personal data for the purpose of restricting their future processing
  • Profiling – means any form of automated processing of personal data which involves the use of personal data to evaluate certain personal factors relating to an individual, in particular to analyse or predict aspects relating to that individual’s performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or movement
  • Consent – consent of the data subject means a freely given, specific, informed and unambiguous indication of the will by which the data subject, either by a statement or by a clear affirmative action, gives his or her consent to the processing of personal data concerning him or her
  • Personal data breach – means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or unauthorised access to personal data transmitted, stored or otherwise processed
  • Pseudonymisation – means the processing of personal data in such a way that they can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is covered by technical and organisational measures which make it impossible to attribute it to an identified or identifiable natural person
  • Anonymisation – Data anonymisation is an irreversible process of data operations that destroys / overwrites ‘personal data’ making it impossible to identify, or link, a particular record to a specific user or individual.

§2 Data Protection Officer

For matters concerning data processing, including personal data, please contact the Controller directly.

§3 Types of Cookies

  • Internal cookies – files placed and read from the User’s Device by the Service’s data communications system
  • External Cookies – files placed and read from the User’s Device by the ICT systems of the External Services. The scripts of External Services that may place Cookies on User Devices have been deliberately placed on the Website through scripts and services made available and installed on the Website
  • Session cookies – files placed and read from the User Device by the Website during a single session of a given Device. At the end of the session, the files are deleted from the User Device.
  • Persistent cookies – files placed and read from the User Device by the Website until they are manually deleted. The files are not deleted automatically after the end of the session of the Device, unless the configuration of the User Device is set to delete cookies after the end of the session of the Device.

§4 Security of data storage

  • Mechanisms for storing and reading Cookies – The mechanisms for storing, reading and exchanging data between Cookies stored on the User’s Device and the Website are implemented through the built-in mechanisms of Internet browsers and do not allow other data to be retrieved from the User’s Device or from other websites visited by the User, including personal data or confidential information. The transmission of viruses, Trojan horses and other worms to the User Device is also practically impossible.
  • Internal cookies – the cookies used by the Administrator are safe for the Users’ Devices and do not contain scripts, content or information that may compromise the security of personal data or the security of the Device used by the User.
  • External cookies – The Administrator makes all possible efforts to verify and select service partners in the context of User security. The Administrator selects well-known, large partners with global public trust for cooperation. However, the Administrator does not have full control over the content of cookies from external partners. The Administrator is not responsible for the security of cookies, their content and their use by the Scripts installed in the service, coming from external services in compliance with the licence, as far as the law allows. The list of partners can be found further on in the Privacy Policy.
  • Cookie control
  • Threats on the part of the User – The Administrator uses all possible technical measures to ensure the security of the data placed in cookies. However, it should be noted that ensuring the security of this data depends on both parties including the User’s activity. The Administrator is not responsible for interception of this data, impersonation of the User’s session or its deletion, as a result of the User’s conscious or unconscious activity, viruses, Trojan horses and other spyware with which the User’s Device may be or has been infected. Users, in order to protect themselves from these threats, should comply with the Internet usage rules.
  • Storage of personal data – The Administrator ensures that he makes every effort to ensure that the processed personal data entered voluntarily by the Users are secure, access to them is limited and carried out in accordance with their purpose and the purposes of processing. The Administrator also ensures that it makes every effort to secure the data it holds against loss, by applying appropriate physical as well as organisational safeguards.

§5 Purposes for which cookies are used

  • Improving and facilitating access to the Service
  • Personalisation of the Service for Users
  • Enabling the login to the service
  • Marketing, Remarketing on external sites
  • Ad serving services
  • Affiliate services
  • Keeping statistics (users, number of visits, types of device, link, etc.).
  • Serving multimedia services
  • Provision of community services

§6 Purposes of personal data processing

Personal data voluntarily provided by Users are processed for one of the following purposes:

  • Implementation of electronic services:
    • Services for the registration and maintenance of your account on the Website and the functionalities associated with it
    • Newsletter services (including the sending of advertising content with consent)
    • Services for sharing information about content posted on the Service on social networks or other sites.
  • Communication of the Administrator with the Users on matters relating to the Service and data protection
  • To ensure the legitimate interest of the Administrator

Data about Users collected anonymously and automatically is processed for one of the following purposes:

  • Keeping statistics
  • Remarketing
  • Serving ads tailored to users’ preferences
  • Operation of affiliate programmes
  • To ensure the legitimate interest of the Administrator

§7 Cookies of external services

The Administrator uses javascript and web components of partners on the Website, who may place their own cookies on the User’s Device. Please note that you can decide for yourself in your browser settings what cookies are allowed to be used by which websites. Below is a list of the partners or their services implemented on the Website that may place cookies:

The services provided by third parties are beyond the control of the Administrator. These entities may change their terms of service, privacy policies, purpose of data processing and use of cookies at any time.

§8 Types of data collected

The Website collects data on Users. Part of the data is collected automatically and anonymously, and part of the data is personal data voluntarily provided by Users when signing up for particular services offered by the Website.

Anonymous data collected automatically:

  • IP address
  • Browser type
  • Screen resolution
  • Approximate location
  • Openable subpages of the website
  • Time spent on the relevant sub-page of the website
  • Type of operating system
  • Address of previous subpage
  • Link address
  • Browser language
  • Internet connection speed
  • Internet service provider

Data collected during registration:

  • E-mail address
  • IP address (automatically collected)

Data collected when subscribing to the Newsletter service

  • First name / surname / nickname
  • E-mail address
  • IP address (automatically collected)

Some data (without identifying information) may be stored in cookies. Part of the data (without identifying data) may be transmitted to a statistical service provider.

§9 Access to personal data by third parties

In principle, the Administrator is the only recipient of the personal data provided by Users. The data collected as part of the services provided are not transferred or resold to third parties.

Access to the data (usually on the basis of a Data Processing Entrustment Agreement) may be granted to entities responsible for the maintenance of the infrastructure and services necessary to run the service, i.e:

  • Hosting companies providing hosting or related services to the Administrator
  • Companies through which the Newsletter service is provided

Entrustment of personal data processing – Newsletter

The Administrator, in order to provide the Newsletter service, uses a third party service provider, Mailerlite, . The data entered in the newsletter subscription form are transferred, stored and processed in the third-party service of this service provider.

Please be advised that the designated partner may modify the indicated privacy policy without the consent of the Administrator.

Entrusting the processing of personal data – Hosting, VPS or Dedicated Server Services

In order to run the website, the Administrator uses the services of an external provider of hosting, VPS or Dedicated Servers – LH.pl Sp. z o.o. All data collected and processed on the website are stored and processed in the service provider’s infrastructure located in Poland. There is a possibility of access to data as a result of maintenance work performed by the service provider’s staff. Access to such data is governed by an agreement concluded between the Administrator and the service provider.

§10 Processing of personal data

Personal data provided voluntarily by Users:

  • Personal data is transferred outside the European Union.
     The transfer of data outside the EU is due to the use of services of entities located outside the EU, or as a result of publication as a result of an individual action of the User (e.g. entering a comment or an entry), which will make the data available to each person visiting the service.
     In the case of the transfer or entrustment of the processing of personal data outside the EU, the data are processed on the basis of an agreement concluded between the Administrator and the Service Provider.
  • Personal data will not be used for automated decision-making (profiling).
  • Personal data will not be resold to third parties.

Anonymous data (no personal data) collected automatically:

  • Anonymous data (without personal data) will be transferred outside the European Union.
  • Anonymous data (without personal data) will not be used for automated decision-making (profiling).
  • Anonymous data (without personal data) will not be resold to third parties.

§11 Copyright
All content materials and graphic elements placed on this website are the property of the company “Phoenix Psychotherapy Wioleta Michalska”. They are protected by copyright.
The entire presented website is the property of and is a work within the meaning of the Act of 1 October 2004 on copyright and related rights (Intellectual Property Act 2014) No part of it may be distributed or copied in any way (electronically, mechanically or otherwise) without the written consent of “Phoenix Psychotherapy Wioleta Michalska”.
We would like to inform you that the content published on the pages of this website is for information purposes only and does not constitute an offer within the meaning of civil law.


§12 Period for processing personal data

Personal data provided voluntarily by Users:

As a general rule, the personal data indicated are kept only for the duration of the provision of the Service within the Service by the Administrator. They are deleted or anonymised up to 30 days after termination of the service (e.g. deletion of a registered user account, unsubscribing from the Newsletter list, etc.).

The exception is the situation which requires securing legitimate purposes for further processing of such data by the Administrator. In such a situation, the Administrator shall store the indicated data from the time of the User’s request for deletion, no longer than for a period of 3 years in the event of violation or suspected violation of the provisions of the Terms of Service by the User.

Anonymous data (no personal data) collected automatically:

Anonymous statistical data, which does not constitute personal data, is stored by the Administrator for the purpose of service statistics for an indefinite period of time.

§13 Users’ rights in relation to the processing of personal data

The Service collects and processes Users’ data on the basis of:

  • Right of access to personal data
    Users have the right to access their personal data, exercised upon request made to the Administrator
  • Right to rectification of personal data
    Users have the right to request from the Administrator the immediate rectification of personal data that is inaccurate and/or the completion of incomplete personal data, exercised upon request made to the Administrator
  • Right to erasure of personal data
    Users have the right to demand from the Administrator immediate deletion of their personal data, carried out upon request submitted to the Administrator In the case of user accounts, deletion of data consists in anonymisation of data enabling identification of the User. The Administrator reserves the right to withhold the data deletion request in order to protect the legitimate interest of the Administrator (e.g. when the User committed a breach of Terms of Use or the data was collected as a result of conducted correspondence).
     In the case of the Newsletter service, the User has the possibility to delete his/her personal data on his/her own using a link included in each e-mail message sent.
  • Right to restrict personal data processing
    Users have the right to restrict the processing of their personal data, among others, to question the correctness of their personal data, exercised upon request made to the Administrator
  • Right to personal data portability
    Users have the right to obtain from the Administrator, personal data concerning the User in a structured, commonly used machine-readable format, exercised upon request made to the Administrator
  • Right to object to the processing of personal data
    Users have the right to object to the processing of their personal data, exercised upon request made to the Administrator
  • Right to lodge a complaint
    Users have the right to lodge a complaint with the data protection supervisory authority.

§14 Contact to the Administrator

The Administrator can be contacted in one of the following ways

  • Postal address – Phoenix Psychotherapy Wioleta Michalska, 7b Church Street Dronfield S18 1QB United Kingdom
  • E-mail address – contact@phoenixpsychotherapywm.com
  • Telephone call – 07810306461

§15 Service requirements

  • Restricting the storage of and access to Cookies on the User’s Device may result in the malfunction of certain features of the Website.
  • The Administrator shall not be held liable for malfunctioning functions of the Website in the event that the User restricts the storage and reading of cookies in any way.

§16 External links

The Service – articles, posts, entries or comments of Users may contain links to external sites with which the Owner of the Service does not cooperate. These links, as well as the sites or files indicated underneath them, may be dangerous to your Device or pose a threat to the security of your data. The Administrator shall not be held liable for the content located outside the Service.